Ask for reviews while the customer is still happy.
A simple review request and follow-up tool for small teams. Track who's been asked, who's responded and never forget to follow up.
Sample Opeux Reviews — request dashboard. Demo data — no real customer information shown.
The problem
- ✕You forget to ask after the job is done
- ✕Happy customers move on without leaving a review
- ✕No clear list of who's been asked already
- ✕Follow-ups slip through the cracks
What you get
- ✓Editable review request message template
- ✓One-click copy of personalised messages
- ✓Track who's been asked and who responded
- ✓Status flow from draft to thanked
- ✓Create review requests from leads or quotes
- ✓Simple workspace built for small teams
How it works
- 1. Set up your review link
Add the link you want customers to use and tweak the default message — once. Done in under two minutes.
- 2. Add a customer to ask
Create a request manually or from an existing lead or quote. The message is personalised automatically.
- 3. Send and track
Copy the message, mark it as sent and tick it off when they respond. Nothing gets forgotten.
Built for small teams
Ask after every job, while the customer is still impressed with the work.
Cleaners, gardeners, installers — never forget to follow up after a visit.
Turn happy clients into testimonials at the right moment in the project.
Ask for a quick review when the engagement wraps up, not weeks later.
Capture the moment right after the event while it's still fresh.
Ask in a way that feels personal and respectful — not pushy.
Start asking for reviews today
Set it up once, then never forget to follow up again.
Start free with ReviewsOpeux Reviews helps you ask happy customers for reviews at exactly the right moment, and quietly catches issues before they end up on Google. Send a private feedback request after a job, route happy responses to your public review link, and route unhappy responses into a private inbox so you can fix things first. AI drafts the request copy and a polite reply to public reviews. It's built for small businesses that do good work but never get round to asking for the review — and lose visibility because of it.
How Reviews fits your week
- 1. Add your customers
Add customers manually or from a finished job in another Opeux tool.
- 2. Send a private feedback request
Customer rates the job — happy responses are nudged toward your public review link.
- 3. Catch issues privately
Unhappy responses land in a private inbox so you can fix them first.
- 4. Reply to public reviews
AI drafts a polite reply to every public review — you approve and post.
Inside Opeux Reviews
Private feedback first, then a nudge to your public review link only when the customer is happy.
Send the request a few days after the job, when the experience is fresh.
Negative feedback comes to you, not to Google — with a clear action to follow up.
Send happy customers straight to the platform you care about most.
AI drafts a friendly, on-brand reply for every public review.
See who you've asked, who replied and what they said.
Who uses Reviews
Ask after every completed job — when the work is fresh in the customer's mind.
Catch problems on the night, not in next week's 1-star review.
Collect private feedback discreetly — public review only if they're happy.
Build local reputation one happy job at a time.
Capture feedback while the event is still memorable.
Turn good outcomes into social proof that helps you win the next client.
Where AI helps
AI writes the request message in your tone of voice.
Polite, professional replies to public reviews — ready to approve and post.
One-line summary of what an unhappy customer is actually complaining about.
AI tags each response as happy, neutral or unhappy so you can prioritise.
A better alternative to the spreadsheet
A list of customers you'll 'get round to asking' that you never get round to asking.
You do great work and get the occasional surprise 1-star review.
A simple flow that asks at the right time and quietly handles the awkward bits.
You ask every happy customer, fix issues privately, and grow public reviews steadily.
- ✓Local services
- ✓Restaurants and clinics
- ✓Anyone who lives or dies by Google
- ·Enterprise reputation suites
- ·Large-scale review aggregation
Is Reviews right for you?
- ✓You finish jobs and forget to ask for the review
- ✓You want negative feedback to come to you first
- ✓You want to send happy customers to a specific public link
- ✓You want help drafting replies to public reviews
- ✓You want a record of who you've asked
- ✓You want this to take minutes, not hours, per week
Frequently asked questions
Will it post reviews on my behalf?
No — you always approve replies before they're posted.
Where does negative feedback go?
Into a private inbox in your workspace, not to a public platform.
Can I customise the request message?
Yes. AI drafts it, you tweak it once, and it's reused for every customer.
Which review platforms can I link to?
Any public review URL — Google, Trustpilot, Facebook, etc.
Can I send to past customers in bulk?
Yes — import a list and send a batch in a few clicks.
Can I see who hasn't replied yet?
Yes — the dashboard shows pending, replied and stale requests.